Monitor – Server performance, Desktop and Server Alerts, Network Hardware Monitoring, Overall Network Heath Check
Maintain – System Audits, Server and Desktop Patching, Critical Software Updates, Network Firmware revisions.
GlobalWatch is a combination of state-of-the art software technologies, trained professional technicians and vendor-authorized service providers.
With GlobalWatch we can be your entire information technical department or we can assist your current technical staff. Either way, we can help you save money, increase productivity and increase the bottom line with technologies. When your network is up and running, your systems patched, your network secure and you have the GlobalWatch help desk behind you… that builds value.
Our GlobalWatch key to success is our proactive approach because downtime impacts your operations as well as your bottom line. GlobalWatch exposes weakness on your systems and network before they impact your operations. With our unique approach of Monitor, Maintain and Manage we keep your systems up and running at their optimal levels so you can focus on your business.
What is the Process?
GlobalWatch has been a leader of Managed Services for yearsand everyone tries to emulate our process but we have literally spent thousands of hours developing GlobalWatch. The best about it… We’re not done either because we are constantly working on making GlobalWatch better for the client.
You might think to become a GlobalWatch client it is a tough process. For most it might but with GlobalWatch we make it easy. First, we meet with you and discuss your network, your systems and find out your pain points. Then you meet with our engineers and we put together a plan to address all your areas of concern. Once we have addressed those areas we then move into the ongoing monitor, maintain and manage aspect of GlobalWatch.
GlobalWatch Monitor and Maintain are actions we perform on a regular on-going basis. These include but not limited to on-going monitoring and alerting of servers, desktops and network equipment, System Patching, Emergency Patching,Daily Backup Checks, Backup Testing, Anti-Virus Monitor/Checks, and Regular Reporting
GlobalWatch Manage is on-going actions for specific services or events which are listed. Microsoft Operating Systems, E-mail to include Exchange, Data Backups, Anti-Virus, Anti-Spam, Firewall, Routers/Switches, UPS (Uninterruptible Power Supply), Assistance with 3rd Party Vendor Support, Desktop Management, Printer/Mobile Devices, Management of Major Applications and more.
Each month we will send you a report on the health of your network and each quarter we will meet and go over the past three months, as well as what is planned for the future.
With the GlobalWatch system in place, it allows you to focus on your business which will grow your bottom line. Call today to setup a meeting.